Terms of service

TERMS AND CONDITIONS OF SALE AND USE — Sebiana Trading

Last updated: October 2026

1. SCOPE AND ACCEPTANCE

These Terms and Conditions of Sale govern all transactions conducted on the Sebiana Trading online store. By placing an order, the customer unreservedly accepts all of these terms and conditions.

2. SELLER IDENTIFICATION

Sebiana Trading — SIRET: 800 272 585

  • Email: support@sebiana-group.com

  • Response time: 24 to 48 business hours (Monday to Sunday)

3. PRODUCTS AND AVAILABILITY

Products offered are presented as accurately as possible. Sebiana Trading reserves the right to modify its catalog at any time. If a product becomes unavailable after an order is placed, the customer will be notified and may choose between a replacement item or a full refund.

4. PRICING

Prices are displayed in Euro. Sebiana Trading reserves the right to modify its prices at any time. Shipping is free.

Any applicable customs duties, import taxes, or local clearance fees remain the sole responsibility of the buyer.

5. ORDERS AND PAYMENT

An order is confirmed upon successful payment verification. Sebiana Trading accepts all payment methods made available at checkout. Submitting an order implies full acceptance of the prices and descriptions of the items purchased.

6. SHIPPING AND DELIVERY

Delivery timelines and terms are detailed in our Shipping Policy available on this site. Sebiana Trading cannot be held liable for delivery delays caused by shipping carriers, customs clearance procedures, or force majeure events.

7. RIGHT OF WITHDRAWAL (EUROPEAN LEGISLATION)

In accordance with applicable legislation in France and the European Union, you have a 14-calendar-day withdrawal period from the date you receive your order to exercise your right of withdrawal without needing to provide a justification or pay any penalties.

  • How to Exercise Your Right: To notify us of your decision to withdraw, please contact our customer service team at support@sebiana-group.com with your order number and your request.

  • Condition of Returned Items: Items must be returned in their original condition, unworn, unwashed, in their original packaging, and complete with all accessories.

  • Return Shipping Costs: Return shipping costs for standard returns based on a change of mind remain the responsibility of the customer.

  • Full Refund: If your withdrawal is approved, we will issue a full refund of all payments received from you,including the initial delivery costs (based on the least expensive standard delivery method offered). Refunds will be processed using the same payment method used for the initial transaction within a maximum of 14 days from the date we are informed of your decision (though we may withhold the refund until we have received the goods back or you have supplied evidence of having sent them back, whichever is earlier).

8. WARRANTIES AND LIABILITY

Sebiana Trading commits to handling defective, damaged, or incorrect items in accordance with its Refund Policy. Our total liability is limited to the purchase amount of the order in question. Sebiana Trading shall not be held liable for any indirect damages resulting from the use of its products.

9. PERSONAL DATA

Personal information collected during the checkout process is strictly used to manage and fulfill your order. In accordance with the GDPR, you have the right to access, rectify, or delete your personal data by contacting us at:support@sebiana-group.com

10. INTELLECTUAL PROPERTY

The editorial content of this website is protected by intellectual property laws. Product visuals and imagery may belong to our partner suppliers.

11. APPLICABLE LAW

These Terms and Conditions are governed by French law. In the event of a dispute, an amicable settlement will be sought prior to any legal action.